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FAQ

  • Is the author available for speaking events?
    Yes, Dietra is available for speaking events. Whether you are planning a corporate event, a literary festival, or a private book signing, you can book Dietra for engaging and insightful speaking engagements. To schedule an event or to learn more about the Dietra's availability, please visit our "Contact" page and submit the form. Our team will get back to you shortly with more details to help facilitate a successful event.
  • Is my payment information secured when I make a purchase?
    Yes, your payment information is secured. We use industry-standard encryption and SSL certification to protect your data. We also comply with PCI DSS standards.
  • When will my order be shipped?
    Orders are processed within 1-2 business days and shipped within 24 hours. You'll receive a confirmation email with tracking details.
  • Do you accept Returns? What if my order is damaged?
    Your satisfaction is our top priority. If you receive a damaged item, we will gladly replace it for you. Please contact our customer service team within 3 days of receiving the item, and we will assist you with the exchange process. Unfortunately, we do not offer returns or refunds, but we are committed to ensuring you receive your product in perfect condition.
  • Can I insert an image, video, or gif in my FAQ? (Demo)
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Get Started” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I add a new question & answer? (Demo)
    To add a new FAQ follow these steps: 1. Click ‘Manage FAQ’ button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How do I edit or remove the “FAQ” title? (Demo)
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under ‘Info to Display.’
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